Welcome to Lynote ("we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, use our AI-learning assistant, and utilize our media processing tools (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide directly to us, information we collect automatically, and information we process temporarily to provide specific features.

a) Information You Provide to Us:

Account Information: When you create an account, we may collect your name, email address, and a password.

User Content (AI Assistance): We collect and process the content you submit for analysis, summarization, and note-taking. This includes text you paste, documents you upload (e.g., PDFs), or links to external content. We do not use your User Content to train our AI models without your explicit consent.

Support and Feedback: For customer support or other inquiries, we may receive additional information about you, such as the contents of your message.

b) Information We Collect Automatically:

Log and Usage Data: Like most websites, we collect information that your browser sends whenever you use our Services. This may include your IP address, browser type, device information, the pages you visit, and the time and date of your visit.

Cookies: We use cookies to maintain sessions, remember user preferences, and improve functionality. You can instruct your browser to refuse all cookies, though some features may not function properly without them.

c) Information Processed for Downloading Tools (No Storage Policy):

When you use our video/audio downloader or media processing features:

• We do NOT store or retain the downloaded video or audio files on our servers.
• We do NOT save the URLs you enter for downloading once the processing is complete.
• All media content processed through these specific tools is handled temporarily and is automatically deleted from our systems immediately after the processing session ends.

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services.
• Process your User Content to generate summaries and insights as requested by you.
• Process media links to facilitate temporary downloads or conversions upon your request.
• Improve, personalize, and expand our Services.
• Detect and prevent unauthorized use, fraud, or abuse (such as preventing bot attacks or excessive resource consumption).
• Communicate with you for customer service, updates, or marketing (where permitted).
• Enforce our Terms and Conditions and comply with legal obligations.

We do not sell your personal information. We may share the information we collect in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, such as cloud hosting, data analysis, and payment processing. These providers are obligated to protect your information.

Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or abuse.

Third-Party Links & Platforms: Our Services may contain links to third-party websites (e.g., YouTube). We are not responsible for the privacy practices or content of these third-party sites.

When you download content from a third-party platform, you are subject to their respective privacy policies.

We implement a variety of administrative, technical, and physical security measures designed to maintain the safety of your personal information. Your User Content is encrypted in transit and, where applicable.

Retention Policy:

User Data: We retain your personal account information and AI-generated history (summaries/notes) for as long as your account is active or as necessary to provide the Services.

Temporary Processing Data: As stated in Section 1(c), data related strictly to the file downloading features (such as temporary video files) is not retained and is deleted immediately after the transaction is complete.

Deletion: You may request deletion of your account and associated data at any time.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access: Request copies of your personal data.
• The right to rectification: Request that we correct inaccurate information.
• The right to erasure: Request that we delete your personal data.
• The right to object/restrict: Object to our processing of your data.
• The right to withdraw consent: If we process data based on consent, you may withdraw it at any time.
• To exercise any of these rights, please contact us at support@lynote.ai.

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information.

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using the Services, you consent to such transfers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us.

By email: support@lynote.ai